Position/Title: Manager of Support Services
Location: Collective for Youth
Reports To: Executive Director
Interrelationships: This position has frequent contact with the Department of Health and Human Services (HHS), parents/guardians, Site Directors, Agency Partners/Managers, CFY Executive Director and staff.

Position Summary: 
The Manager of Support Services is responsible for coordinating and supporting partnering agencies with the process of obtaining their school-age child care license. Ensuring all sites remain in compliance to the licensing regulations; processing and submitting all child care subsidy billing, including all bookkeeping duties. This full-time position has direct communication with DHHS, parents/guardians, agency partners and Site Directors. Additionally, the Manager of Support Services will evaluate and observe out-of-school time programs and assist in leading professional development activities for partnering agencies.

Essential Job Functions: 

• Assist partnering agencies in obtaining school-age child care license within the school buildings. Coordinate childcare licensing process; Provisional license, operating license, and annual compliance audits.
• Strategically work with partnering agencies on communicating with families regarding child care subsidies.
• Review 21st Century Community Learning Center invoices.
• Enter student data into database.
• Answers phones and handle questions regarding Child care subsidies.
• Collects child care subsidy time sheets and enter data into DHHS billing software; monitor child care subsidy statements for all CFY sites; Enter child care subsidy deposits into billing software.
• Evaluated out-of-school time programs using Weikart Youth Program Quality Assessment.
• Assist the CFY team in conducting regular professional development trainings.
• Assist with specific grant initiatives such as Social Emotional Learning grant or Expanded Learning Opportunity grants from the state.
• Other duties as assigned.

Qualifications: Education: BS/BA Preferred

Experience: A combination of prior experience with developing programs for childcare settings, promoting programs, working with groups of diverse ages and backgrounds, working with community organizations, developing and implementing policies and procedures, hiring and supervising staff, handling problems and/or complaints, and identifying team and individual goals and promoting the strategies needed to achieve them.

• Ability to effectively communicate (written and oral)
• Excellent Interpersonal Skills
• Detailed orientated
• Ability to manage multiple tasks
• Team player
• Comfortable speaking in front of an audience
• Computer Skills: Proficient in MS Office (Word, Excel, Access), Email, and Internet.
• Familiar with City Span database (preferred)
• Experience with Weikart’s Youth Program Quality Intervention (preferred)

Personal Attributes Required: 
Must be self-directed, goal oriented, well organized, and skilled in time management. Must be willing to accept directions and be accountable, comfortable and confident dealing with various individuals in person and on the phone, willing to take risks and accept challenges, and be open to new ideas. Must be able to develop and maintain good relationships with staff, parents, and children. Must understand teamwork and value the importance of developing and being a part of an effective team, and be able to interact with others to accomplish tasks. Must be aware of the needs of others and enjoy helping other people.

How to Apply / Contact
Please email letter of intent, resume and references to info@collectiveforyouth.org or by mail to: Collective for Youth, 105 North 31 Avenue, Suite 103, Omaha, NE 68131